❓How does it help your business save Time & Money?

ModAI is an AI-powered Discord ticketing bot designed to streamline your customer support operations. By automating responses to common inquiries and managing support tickets efficiently, ModAI enables your business to operate more effectively and cost-efficiently.

🕒 Save Time

Automate Routine Support

• ModAI can handle up to 90% of your support tickets by leveraging your existing documentation, FAQs, and website content. This automation reduces the need for manual responses to repetitive questions.

24/7 Availability

• With ModAI, your support system operates around the clock without additional staffing. Customers receive prompt assistance at any time, enhancing their experience and satisfaction.

Quick Response Times

• ModAI delivers responses within seconds, significantly faster than the industry average of 12+ hours for human support. This rapid response capability improves customer engagement and retention.

💸 Save Money

Reduce Staffing Costs

• By automating a substantial portion of support interactions, ModAI decreases the need for a large support team, leading to significant cost savings.​

Minimize Training Expenses

• Since ModAI learns from your existing resources, there's no need for extensive training programs for new support staff, further reducing expense.

Lower Operational Overhead

• With fewer support tickets requiring human intervention, your team can focus on more complex tasks, optimising resource allocation and reducing operational cost.